Skai, providers of a platform for commerce media, introduced Celeste AI, a generative artificial intelligence marketing agent to transform how companies navigate commerce media.

Fullstory, a behavioral data company, has launched StoryAI and other solutions to help businesses surface deep customer and employee insights, leveraging AI agents across multiple products to act on ...

Fast Simon, a provider of shopping optimization solutions, today launched Curated Sets, an online merchandising solution to help companies showcase matching and coordinating items across dynamic ...

CallRail Voice Assist is an agentic AI assistant that transforms missed calls into revenue, helping marketers capture, convert and scale leads.

Verified Market Research projects the global artificial intelligence agents market to grow at a compound annual rate of 38.5 percent through 2032. The firm valued the market at $3.84 billion in 2024 ...

Cognizant's and ServiceNow's business process-as-a-service solution is designed to streamline the dispute resolution process.

Informa TechTarget and Demandbase partnership helps B2B marketers deliver more pipeline and revenue from account-based marketing with integrated intent data.

Blueshift's Customer AI Agents help marketing teams launch more personalization experiments and auto-optimize to customer outcomes.

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

In a “2025 B2B Marketing Trends Shaping the Future” report from MarketingProfs, the following trends will continue to shape marketing’s future: Predictive personalization. This involves using ...

Cordial, a marketing messaging platform provider, has hired Rob Garf, a senior executive with Salesforce, as its senior vice president of strategy and insights. B2B sales platform provider Apollo.io ...