Verified Market Research projects the global artificial intelligence agents market to grow at a compound annual rate of 38.5 percent through 2032. The firm valued the market at $3.84 billion in 2024 ...

Informa TechTarget and Demandbase partnership helps B2B marketers deliver more pipeline and revenue from account-based marketing with integrated intent data.

Cognizant's and ServiceNow's business process-as-a-service solution is designed to streamline the dispute resolution process.

Blueshift's Customer AI Agents help marketing teams launch more personalization experiments and auto-optimize to customer outcomes.

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

This year’s dominating sales trends and technologies build on the growing use of artificial intelligence, which is becoming more impactful in 2025. In addition to AI, sales organizations are enhancing ...

In a “2025 B2B Marketing Trends Shaping the Future” report from MarketingProfs, the following trends will continue to shape marketing’s future: Predictive personalization. This involves using ...

Jiran immediately reached out to SugarCRM, a company whose technology he had used at a previous job. Beyond Jiran’s earlier work with the Sugar Sell solution, Sun State chose the Sugar Sell/sales-i ...

To assuage employees’ fears about being spied upon, CaduceusHealth made every effort to be completely transparent. “As part of someone’s employment, they sign an agreement acknowledging that this is ...

Cordial, a marketing messaging platform provider, has hired Rob Garf, a senior executive with Salesforce, as its senior vice president of strategy and insights. B2B sales platform provider Apollo.io ...

Exponential efficiency refers to an algorithm or function whose running time grows exponentially with respect to its input size. In other words, as the input gets larger, this type of algorithm ...