eBay representatives did not return calls seeking comment, but a customer service representative, contacted through the company's online chat service, said the new form was meant to help organize ...

The online auction site announced Thursday that it's debuting a new work-from-home program, eBay@Home, that will create about 300 remote, full-time customer service positions, with 120 of them U.S ...

In response to complaints from users, eBay Sunday announced it will expand customer service in the U.S. and Canada while reducing some of the fees it charges sellers.

About 700 jobs will be lost when online marketplace operator eBay Inc. closes its Vancouver office in September, part of its plan to consolidate its North America customer-service facilities.

In response to complaints from users, eBay Inc. will expand customer service in the U.S. and Canada while reducing some of the fees it charges sellers, the online auction company announced Sunday ...