Verizon’s $20 credit is claimed in the myVerizon app. Scam texts push links and verification traps to steal logins. Pause.

Beware of a new scam hitting Verizon customers claiming to be the telecommunications company offering a $20 reimbursement ...

As of now, there are essentially no federal or state laws requiring automatic refunds in the case of service outages, according to John Breyault, a vice president at the National Consumers League. But ...

Verizon customers are now receiving alerts explaining how to claim a $20 credit issued by the wireless carrier following the hourslong Wednesday outage that reportedly affected more than 2 million ...

Did you get a text from Verizon about a $20 account credit? You're not alone — and you're probably wondering whether it's legitimate. The short answer: Yes, the text is real. But given how common scam ...

T-Mobile’s network is keeping our customers connected, and we’ve confirmed that our network is operating normally and as ...

In New York, Assemblywoman Linda B. Rosenthal has already sponsored a bill that would require automatic outage-related refunds.

Verizon has begun sending text messages with instructions on how to redeem a $20 account credit for last week's nationwide wireless outage. The message states that the $20 credit is intended to cover ...

Jake Peterson is Lifehacker’s Tech Editor, and has been covering tech news and how-tos for nearly a decade. His team covers all things technology, including AI, smartphones, computers, game consoles, ...

SPRINGFIELD, Mass. (WWLP) – A Verizon cellular service outage on Wednesday left many residents stranded as they were unable to place calls or send texts. The outage affected many users in western ...

“Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves,” V erizon said in the statement. “To help provide some relief to those affected, we will give you a ...

Customers are now being offered a $20 account credit to "to help provide some relief" “Today, we let many of our customers down and for that, we are truly sorry," the company said in a statement After ...