Broadvoice, a leading global customer experience technology provider, announced that its CCaaS solutions, which include the ...

Yet, too many organisations still worship NPS and CSAT scores as their guiding Key Performance Indicators (and the basis of how they incentivise their employees), without questioning whether those ...

Post-purchase customer calls or automated surveys have become standard for high-value purchases such as cars, designer ...

WEST READING, PA — Customers Bank, a subsidiary of Customers Bancorp (NYSE: CUBI), has unveiled its first annual Net Promoter ...

Indonesia, Thailand, and India are Vietnam's top tourism markets, with satisfaction levels from these countries being the ...

Explori, which collaborates with over 7,000 global events and conferences across a broad range of industry sectors, has ...

ICE Barcelona and iGB Affiliate Barcelona have been ranked among the top 5% of global trade shows, according to research agency Explori.

CALGARY, Alberta, March 13, 2025 (GLOBE NEWSWIRE) -- March 13, 2025 - Sylogist Ltd. (TSX: SYZ) ("Sylogist" or the "Company"), a leading public sector SaaS company, today announced its results for the ...

MODUS X, an IT company that emerged in late 2022 after separating from the DTEK energy holding, now holds at least a 25% ...