Broadvoice, a leading global customer experience technology provider, announced that its CCaaS solutions, which include the ...

Yet, too many organisations still worship NPS and CSAT scores as their guiding Key Performance Indicators (and the basis of how they incentivise their employees), without questioning whether those ...

Post-purchase customer calls or automated surveys have become standard for high-value purchases such as cars, designer ...

WEST READING, PA — Customers Bank, a subsidiary of Customers Bancorp (NYSE: CUBI), has unveiled its first annual Net Promoter ...

Indonesia, Thailand, and India are Vietnam's top tourism markets, with satisfaction levels from these countries being the ...

Explori, which collaborates with over 7,000 global events and conferences across a broad range of industry sectors, has ...

ICE Barcelona and iGB Affiliate Barcelona have been ranked among the top 5% of global trade shows, according to research agency Explori.

For further information regarding non-IFRS measures used by the Company, please refer to a copy of the Company's Annual ...

MODUS X, an IT company that emerged in late 2022 after separating from the DTEK energy holding, now holds at least a 25% ...