Christine Duffy, Carnival Cruise Line president, says lifetime perks no longer sustainable as passenger numbers soar.

Predictive loyalty reduces friction: A refill arrives or a voucher appears at the right time. But this precision can feel ...

RaceWay, which operates more than 240 stores in 11 states, has launched its first-ever loyalty program, RaceWay Rewards.

The marketer of sun care products built a platform that turns consumer actions and user-generated content into opportunities for brand engagement.

PlayStation Stars loyalty program is being phased out. Earn points until July 2025, redeem them until Nov 2026. No immediate plans for a replacement loyalty program from Sony. PlayStation Stars ...

Wayfair’s new loyalty program is here: What to know, how to access perks and more Wayfair Rewards costs $29 annually and gives members exclusive sales, free shipping and more.

The coffee brand sent out an email to customers on Monday, May 26, announcing a change to their rewards program — Starbucks will no longer offer 25 extra stars for customers who bring their own ...

In today’s fiercely competitive business landscape, keeping existing customers isn’t just a strategy for growth—it’s essential for survival. Research indicates that acquiring a new customer can cost ...

Should airline loyalty program members be concerned that a federal investigation could change their benefits, possibly for the worse?

New airline loyalty program rankings put Flying Blue, the rewards program for Air France and KLM, at No. 1 globally.

In the bustling world of QSRs, loyalty programs have become essential for engaging and rewarding customers. However, the plethora of programs and apps can be overwhelming to customers. To stand out, ...

Loyalty rewards programs increase customer engagement and retention. Here is a 5-step loyalty program promotion process that leads to fiercely loyal customers.