HP is apparently ... onto its customer service workers, HP is reportedly enforcing a 15-minute minimum wait time for consumer PC and home printer customers. The Register says the UK, Ireland ...
HP has ended a policy that made people wait at least 15 minutes for every customer service call in the hopes ... The wait time affected callers in the UK, Ireland, France, and Italy, according ...
The mandatory support call times have been lifted, per a company statement shared by HP spokesperson Katie Derkits: We're always looking for ways to improve our customer service experience.
Facepalm: In what might be one of the biggest gaffs of the year, HP is ... overall customer service experience. The change would have impacted retail customers calling from the UK, Ireland ...
tom's Hardware on MSN27d
HP intentionally made customers hold for 15 minutes for telephone customer service, then quickly canceled it due to backlashAccording to The Register, HP put up a 15-minute waiting time for its customer service ... first went live in HP’s UK, ...
After launching its AI Pin in April 2024 and reportedly seeking a buyout by May 2024, Humane is shutting down. Most of the people who bought an AI Pin will not get refunds for the devices, which ...
airlines survey - coming joint last for long-haul flights - as research from the consumer champion shows the UK’s flag carrier has also dropped below Ryanair for customer service when travellers need ...
This came into force for folks phoning up the call center in the UK, Ireland ... least 15 minutes. Now HP has abandoned the policy, and in a statement issued today, said: We're always looking for ways ...
It now includes an AI assistant that can analyze your contact profiles and help assess ... Does the CRM workflow mean the sales or customer service teams will need new PCs, smartphones, or tablets?
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