A rising number of 9mobile subscribers have been unable to switch to other networks in the past month, with industry insiders alleging that the telecom operator is deliberately blocking porting ...

More than £4bn was wiped off the combined values of M&S, Sainsbury's and Tesco between Friday and Monday since Asda announced ...

Porsche is the number one ranking brand when it comes to the dealer service experience in the J.D. Power 2025 U.S. Customer ...

Since contacting Amazon can be tricky at times, here are all the ways you can get in touch with customer service for a smoother online shopping experience before, during, and afte ...

Dubai: The Dubai Health Authority (DHA) has launched a fully digital birth certificate issuance service, streamlining procedures to provide a seamless and efficient experience for residents while ...

Even as AI plays a pivotal role, Malhotra emphasised that customer service is ultimately a human-driven function. He urged financial institutions to invest in training staff on the behavioural aspects ...