Levi’s uses Cordial’s Edge AI technology to keep consumers in-the-know on upcoming product launches and drops by sending ...

Cost-conscious customers are being courted with the launch of a new digital loyalty scheme by Scottish pub operators ...

Gamification in the form of challenge offers is an emergent addition to the digital customer loyalty experience. Challenge ...

By asking consumers to put effort into earning their rewards, retailers become associated with meaningful value. In many ...

Waitrose has announced it will be bringing back the old iteration of its free coffee loyalty scheme. But what does it ...

Weyay Bank announces the launch of the new Weyay Aura card in collaboration with Alshaya Group, a leading international brand ...

"In Ireland, four of the five main retailers operate a loyalty scheme for their customers. Aldi is the exception to the rule ...

San Francisco beverage director Nick Amano-Dolan didn’t want to deal with another app. Every day, the Trick Dog general manager uses up to seven platforms, from Toast and Resy to DoorDash and 7Shifts, ...

"Brands that opt to maintain the status quo of their programs will likely begin to see some level of regression in KPIs as ...

A responsive website was once enough to enjoy success in online marketplaces but that is no longer the case today. Today, it ...

After hours on hold, I was told everything was sorted and I’d receive a follow-up email within 24 hours. Days passed and ...

In today’s fast-evolving automotive market, orchestrating a seamless brand experience is key to building lasting customer ...