Lidl has recalled the product and has urged customers who have bought it to return the item to their nearest store ...

Hours after the high-profile launch of Trump Mobile, a new Trump-branded mobile service provider, in June, callers to the company's customer support line were greeted with, "Omega Auto Care, how can I ...

In a letter to clients, Chanel said that on July 25, Chanel became aware of a security incident involving a Chanel Inc.

Food sold at Waitrose, Tesco, Lidl, Iceland and other UK supermarkets have been recalled with urgent 'do not eat' warnings ...

For optical stores, customers expect personal service, fast turnaround, and clear communication. At the same time, you need to keep the business organised, track every detail, and make sure patients ...

Bethany Joseph, an elder-care consultant in New Jersey, knows that her phone will ring more often during the holidays when ...

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?

The customer service phone line for Columbia Utilities will shorten its hours to 7:30 a.m. to 5 p.m. starting Sept. 1.

Efficiency can undermine customer connection. Here's why personalization and human touch in business operations matter even more in 2025, ...

Four flight attendants have filed lawsuits against Boeing, alleging physical and emotional injuries after a mid-air cabin panel blowout aboard an Alaska Airlines 737 MAX 9 aircraft last January. The ...