Convey is proud to work CenterPoint Energy in driving innovation, enhancing customer engagement, and setting new standards in utility communication. “We are excited to continue building with ...

Houston-based CenterPoint Energy Inc. (NYSE: CNP) has named its new chief communications officer after facing backlash for its lack of communication during and after Hurricane Beryl in July.

In the aftermath of Hurricane Beryl, crisis communication expert Molly McPherson critiques CenterPoint Energy’s response. She pointed out the company’s failure to provide 1.2 million customers ...

IBM has been selected by CenterPoint Energy to develop a new Customer Vision Platform that will enhance the customer experience and drive operational efficiencies. The integrated platform will ...

CenterPoint Energy is walking back a previous request to the state’s Public Utility Commission to increase customer electricity bills by $1.25 monthly. The company said the request withdrawal ...

CenterPoint Energy, Houston's sole energy provider and public utility non grata, withdrew a request with the Public Utility Commission of Texas (PUC) to raise customers' rates after the proposal ...

CenterPoint Energy says it expects to have power restored to 1 ... live on KPRC 2+ with CenterPoint’s Director of Communications, ... So as a crew is assigned to a customer’s outage and they ...

CenterPoint withdraws request to raise customer rates The rate increase would have added around $1.25 to your bill. Instead, the company said it will focus on restoring trust and system resiliency.

Convey Expands Strategic Relationship with CenterPoint Energy to Transform Customer Communications Especially During Times of Extreme Weather Jun. 03, 2025 10:00 AM ET CenterPoint Energy, Inc. (CNP) ...

Convey’s customer communication platform helps CenterPoint Energy respond with speed, scale, and reliability—delivering critical updates to customers during extreme weather events and ...