Contact centers can adjust staffing levels by predicting call spikes to ensure adequate coverage. FREMONT, CA: Contact centers are crucial in ...

Phyllis Strader, Manager Legal Technology and Electronic Discovery Operations, Constellation Energy Corp. Phyllis Strader is a dynamic Manager of Legal Technology and eDiscovery Operations at ...

Amazon Web Services is leading the way by guiding enterprises through all aspects of digital transformation. Fremont, CA: The exponential growth of ...

Cloud-based business continuity offers scalable, cost-effective, secure solutions with rapid recovery, ensuring uninterrupted operations during disruptions. Fremont, CA: Cloud computing has ...

Machine learning is useful for image recognition, speech recognition, and fraud detection. FREMONT, CA: Machine learning is the ability of computers to learn independently by utilizing data. It has ...

Bangkok, Thailand – Telecoms World Asia, the region’s premier event for the telecoms industry, will welcome its largest delegation to date this 19-20 November 2024, in Bangkok. Over 2,000 telco, OTT, ...

Artificial intelligence has a significant impact on building project management. It is strengthening safety, boosting communication, maximizing resources, boosting decision-making and advancing ...

Antony Harrat, director of quality at Back Market has over a decade of experience in the telecom and refurbished industry. At Back Market, he focuses on sustainability and customer satisfaction, ...

Acquiring a security solution can be a complex process. Most organizations undergo a justification process to secure funding for the purchase. Some focus on the solution's problem-solving capabilities ...

The landscape for Enterprise Telecom Expense Management (TEM) has evolved significantly as internet networks have become central in corporations. In the past, TEM was primarily focused on managing ...