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He also revealed: "The other thing they're (eBay) doing is on every order, customers will be charged an extra 70p plus 4% of the total order. The idea of this is it goes towards customer service ...

When I removed it from the box I realised it was not a real phone. All of the ports are moulded shut and it has no slot for a ...

Afiniti, Inc., a global customer experience and artificial intelligence provider, today announced that Jerome Kapelus has been appointed Chief Executive Officer. Mr. Kapelus succeeds Hassan Afzal, who ...

The screen on Laura Eichenhorn’s new Acer Chromebook is warped. But when she returns it, PayPal keeps her money — and the ...

Suzuki brings more than 25 years of experience scaling and transforming high-growth companies, including renowned technology ...

Lloyds, Halifax and the Bank of Scotland are having major problems with their apps and online banking, leaving customers ...

Marketplaces are dominating ecommerce - In 2024, 74.6% of British consumers shopped via large online marketplaces, and over half (54.7%) plan to increase their usage in 2025. Social commerce ...

For the first time, online platforms such as eBay and ... to seek help online instead. Chief executive Jim Harra said the claims by a committee of MPs about its customer service were "completely ...

While on holiday, a pipe ruptured in the bathroom of my rented property. My contract states alternative accommodation will be provided via the landlord's insurer Axa. But they said to claim on ...

POPULAR mattress brand Emma Sleep is facing fury from customers over missing orders and delivery delays. The online firm has been swamped with complaints after £500 mattresses failed to arrive and ...