Kapture's survey reveals 99% of CX leaders embrace AI, but only 7% have scaled it enterprise-wide, highlighting significant execution challenges.

Giving gifts gets expensive, amiright? A new NerdWallet survey finds that 82% of Americans plan to purchase gifts this ...

A powerful magnitude-7.6 earthquake struck off Japan’s northeastern coast on Monday, triggering evacuation orders and a tsunami warning for parts of the coastline.

Toyota is one of the best-selling automakers in the world, and it has a full lineup of SUVs to choose from. Here are the best ...

Like their countryman, Shohei Otani, Japanese carmakers pitched a shutout for this year's Consumer Reports top 10 list for ...

While marketers are optimistic about the outlook for business in 2026, few expect a rise in marketing budgets to follow suit.

Kellogg’s has added a trendy Hot Honey variant for Crunchy Nut in the hope of stemming sales declines. Inspired by the ‘swicy ...

Researchers have identified a surprisingly simple way to encourage people to admit to socially sensitive or morally ...

Tracking brand mentions in AI has shifted from PR vanity metric to a real measure of business value. Opinions expressed by ...

Along the entire 531 miles of I-40 and I-81 across Tennessee from Bristol to Memphis, traffic peaks in Knox County. The Knoxville stretch accommodates more than 200,000 cars a day on average, ...

AEO benchmarking gives you an objective view into what your brand is known for, how it's positioned and where it shows up—or ...

Alana Gold, group vice president at The Bliss Group, examines how generative A.I.—from Google’s A.I. Overviews to ChatGPT—is redefining brand discovery and elevating earned media as the ...