In a document released earlier this week, the FCC explained that its Public Safety and Homeland Security Bureau was officially investigating the outage and was seeking information from frustrated ...

Yes, Verizon is issuing $20 credits for last week’s outage. And scammers want you to use their fake links instead.

Verizon has been sending out text messages to customers, notifying them that a $20 account credit is available. If you receive one of these text messages, tapping the link should open the My Verizon ...

The scam reportedly revolves around Verizon customers getting a text claiming they need to click a link to get their $20 ...

Beware of a new scam hitting Verizon customers claiming to be the telecommunications company offering a $20 reimbursement ...

Trib Total Media TV writer Rob Owen answers reader questions weekly at TribLive.com in a column that also appears in the ...

One user who missed a day of work because of the outage managed to persuade Verizon to offer 10 times its initial payout.

A new warning has been issued for Verizon users awaiting confirmation of the refunds or credits due following the U.S.

Consumer Reports states that Verizon, Lively, AT&T, Optimum, and USCellular are phone carriers that customers should probably avoid.

Over 1.5 million Verizon customers had reported outages, according to Downdetector, but by late Wednesday the company said ...

Verizon customers are now receiving alerts explaining how to claim a $20 credit issued by the wireless carrier following the hourslong Wednesday outage that reportedly affected more than 2 million ...