One user who missed a day of work because of the outage managed to persuade Verizon to offer 10 times its initial payout.

The mobile giant experienced a massive nationwide service outage this week, and it’s offering a small refund that can be ...

Earlier this week, Verizon sparked outrage after a major service outage affected millions of its customers. On Jan. 14, an ...

Verizon is offering a $20 bill credit to customers impacted by a widespread service outage on Wednesday. The credit is not automatic and must be cl ...

The company left millions without service. Making it right requires more than a token apology.

A major Verizon outage appeared to impact customers across the United States starting around noon ET on Wednesday. Calls to Verizon customers from other carriers may also be impacted.

In a post on X, officials said the company planned to issue account credits to customers affected by an outage on Wednesday. Some customers were seeing an "SOS" mode, which indicates no cell service, ...

Yes, Verizon is issuing $20 credits for last week’s outage. And scammers want you to use their fake links instead.

Verizon, AT&T and T-Mobile customers nationwide reported problems with their phone service Wednesday. Here's what we know.

If you're a Verizon Wireless customer, Wednesday has been particularly annoying with the cell service outage. As of Wednesday afternoon, the company put out a statement that should reassure Verizon ...

Verizon has announced that every customer affected by Wednesday's massive network failure will receive a $20 credit for what the company called a 'huge inconvenience.' The telecommunications giant ...

Verizon has been sending out text messages to customers, notifying them that a $20 account credit is available. If you receive one of these text messages, tapping the link should open the My Verizon ...