An alleged Verizon data breach has seen hackers offering for sale a database of 61 million customer records, which ...

The enhanced customer experience includes AI-driven support in the app that is more customized and available around the clock ...

The changes include adding a 'Customer Champion' to field your query until it's resolved, updating you on their progress via ...

Verizon's (VZ) investment in GenAI is driving operational efficiencies and fostering stronger customer loyalty, positioning it for sustained growth in a competitive market.

Verizon is launching a new effort to improve its customer service. First, for "complex issues", the company will now assign a ...

Many Verizon customers can’t hear you now. There appears to be a widespread outage of Verizon cell phone service, according to DownDetector ... the device isn't connected to the customer's cellular ...

Verizon “Restructuring” Customer Service Department. According to a report from the Verge, Verizon has told customer service employees about “restructuring and streamlining measures” that ...

If customer service is a priority, “Verizon should now live up to this commitment,” Storch said. Stories by Karin Price Mueller. Home Depot hasn’t fixed faulty door, homeowners say.

For the 6th year in a row, small businesses agree that Verizon Business’ Internet Service is the best, according to the J.D. Power 2024 U.S. Business Internet Satisfaction StudyNEW YORK, July 11 ...

What is Verizon's mobile customer support number? Contact Verizon Customer Service at 800-922-0204. Verizon outage map. In order to check ...