Broadvoice, a leading global customer experience technology provider, announced that its CCaaS solutions, which include the ...

Yet, too many organisations still worship NPS and CSAT scores as their guiding Key Performance Indicators (and the basis of how they incentivise their employees), without questioning whether those ...

Inspirato as a 9 or 10DENVER, March 05, 2025 (GLOBE NEWSWIRE) -- Inspirato Incorporated ("Inspirato" or the "Company") (NASDAQ: ISPO), the premier luxury vacation club, proudly announces its ...

NPS is a widely recognized measure of customer satisfaction and loyalty, with scores ranging from -100 to 100. A high NPS score signifies a customers' overall perception of the brand and ...

WEST READING, PA — Customers Bank, a subsidiary of Customers Bancorp (NYSE: CUBI), has unveiled its first annual Net Promoter ...

Inspirato Incorporated, a luxury vacation club, has announced its impressive 2024 Net Promoter Score (NPS) of 71, reflecting strong customer satisfaction and loyalty. The NPS measures how likely ...

ICE Barcelona and iGB Affiliate Barcelona have been ranked among the top 5% of global trade shows, according to research agency Explori.

A travel agent who achieved a “world-class” Net Promoter Score says some retailers have lost sight of the “old-fashioned, ...