Sakshi Tyagi, a technical support engineer for Azure App Service, is excited about advances in AI technology, like Copilot in Microsoft Dynamics 365 Customer Service, and how they can help her provide ...

Microsoft is cutting nearly 4% of the company’s total workforce, or around 9,000 workers. It’s the Tech Giant’s ...

Microsoft is laying off thousands of employees, its third round of cuts in recent months, the company confirmed on Wednesday.

These new Microsoft layoffs are in addition to the 10,000 job cuts planned earlier this year. The latest cuts impact sales and customer service.

New round of Microsoft job cuts hits customer service, support, and sales teams. by Todd Bishop on July 10, 2023 at 10:42 am July 10, 2023 at 5:20 pm. Share 219 Tweet Share Reddit Email.

The Gist. Start your AI engines. Microsoft launched Dynamics 365 Copilot, an AI-powered assistant for customer relationship management, sales, enterprise resource planning, customer service ...

When users, like Bob, search for "Microsoft support" or "Microsoft customer service," they may unknowingly click on one of these fraudulent links, which appear at the top of search results.

How do I contact Microsoft customer service? The Microsoft Contact Us page will direct you to support depending on your needs. ... The United States Customer Service number is +1 (800) 642 7676.

Dynamics Customer 365, which will continue to be sold, is Microsoft’s existing customer service module, which resides within the Dynamics 365 ERP suite.

June 4 (Reuters) - Microsoft (MSFT.O), opens new tab on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT ...

The last two days have been busy ones at Redmond. Yesterday, Microsoft announced its new Azure OpenAI Service for government. Today, the tech giant unveiled a new set of three commitments to its ...

Microsoft said on Friday that the outages that affected certain services of the company through some of the earlier days of this month were the result of cyberattacks, but said it saw no evidence ...