that number had fallen to roughly 23 million, despite a brief resurgence during the pandemic. Microsoft said on Friday, “Skype has been an integral part of shaping modern communications.

The application will close down in May, as Microsoft seeks “to streamline our free consumer communications offerings so we can more easily adapt to customer needs,” said Jeff Teper ...

The company's outdated systems hindered its ability to offer seamless customer experiences and adapt to the fast-paced changes in the telecom industry. To solve this problem, they consulted ...

The number of young people being abused in state care has increased Young people are still not receiving the minimum standards of care required by legislation Social workers aren't always able to ...

Microsoft is testing a free, ad-supported desktop edition of Office, but it comes with a host of limitations. On Monday, tech news site Beebom described the new version, saying that Microsoft ...

The free desktop versions of Word, Excel, and PowerPoint lack certain features in addition to running ads. The free desktop versions of Word, Excel, and PowerPoint lack certain features in ...

Australian customers can revert to Microsoft's cheaper Classic subscription, by going to their account and managing their subscription. After customer outrage about the price increase, a number ...

We are excited to announce the Copilot Studio-powered customer feedback survey in Dynamics 365 Contact Center, now in preview. Now, contact center managers can use Copilot Studio Survey in the Contact ...