Companies have been able to segment customer data for years, but AI takes it a step further, enabling brands to target offers ...

Phase two of Explora Club brings added member perks and a status-match boost as guests increasingly defect from Carnival to ...

Retail rewards programs are valuable to businesses that want to encourage customer loyalty, and they're worthwhile for consumers as well. Common membership benefits include cash back, ...

Asian Travelers’ Booking Preferences looks at the digital behaviors and loyalty patterns of outbound travelers.

Using the Deem Mobile App, customers can seamlessly switch between two distinct reward programs to earn rewards on their ...

The future of loyalty was the focus of “Connecting the dots: How brands can boost marketing by integrating loyalty data,” ...

Carnival Cruise Line is replacing its longtime loyalty program with Carnival Rewards, a flexible, points-based system ...

Any points that customers have earned through the Just Shop Rewards program will be valid up until July 26, after which they ...

Agoda CEO Omri Morgenshtern believes the best loyalty program for travel companies is simple: just keep prices low.