“For Denny’s, a reset was needed coming out of the pandemic. We’ve been evaluating the portfolio every way you can imagine and identified a group that couldn’t be rehabilitated,” Valade said. “It’s ...

Summer Hull has been covering (and using) travel tips, rewards credit cards and loyalty programs for over a decade ... hosted stay in one of the 11-bedroom houses with a pool, indoor slide, game room ...

Shortcuts to top-tier loyalty status can boost revenue and attract new customers, but they can also damage the brand's ...

The loyalty programs, if carefully designed and implemented can be powerful tools to strengthen these connections. Offering customized rewards, increasing engagement, and establishing trust ...

Family Express is among the retailers that have evolved their platforms to integrate the right capabilities. The challenge is to create a program that surfaces in the sea of loyalty programs that ...

With the promise of discounts, perks and more, there’s no doubt that Canadians love loyalty programs. But despite their popularity, many question if these programs are a marketing gimmick with ...

Forgoing access to airport lounges and early boarding can be worth it for travelers who are tired of chasing points and want to save money on flights. More frequent fliers are declaring themselves ...

Forgoing access to airport lounges and early boarding can be worth it for travelers who are tired of chasing points and want ...

In today's competitive landscape, restaurants are under pressure to deliver same-store sales growth while protecting margins. Leading brands are discovering that modern loyalty programs - when ...

Major changes are coming to the Qantas Frequent Flyers program, with members getting access to up to one million extra seats.

Executives today face a challenging dilemma: balancing an increased focus on shareholder engagement with the reality of ...

British Airways is overhauling its loyalty program, shifting earning potential to be based on customer spending instead of miles flown. Starting in April 2025, customers will earn one "Tier Point ...