The restaurant said its plan "Kentucky Fried Comeback" will put KFC "back on top" as America’s No. 1 chicken chain.

WorkTango reports that prioritizing employee engagement during mergers and acquisitions smooths transitions, boosts retention, and fosters success.

KFC is rolling out a 'Free Bucket On Us' offer to celebrate 75 years in the chicken game, inviting locals to enjoy some ...

KFC is giving away free chicken buckets to customers who order online as part of a limited-time promotional campaign.

WEN ramps up gamified app features and AI technology to drive engagement, lift sales and boost digital growth.

KFC Malaysia is turning up the heat on fan engagement with its latest campaign, "Kepcibara", which introduces a trio of charming capybara plushies that are set to capture hearts.

The Customer Engagement Summit, Europe's premier event for customer engagement professionals, returns for its 14th ...

Canada, in particular, benefited from a high-performing “Hockey Showdown” digital campaign, which lifted both engagement and sandwich category sales. Customer satisfaction ... crossed 60 million ...

KFC Vietnam has appointed WPP Media as its media agency of record following a competitive pitch, expanding the agency’s remit in Southeast Asia.

Implement A Sensory Strategy To create a truly immersive customer experience, businesses must carefully align sensory elements with their brand identity.