Kwick Packaging reveals how premium custom rigid boxes help brands stand out on shelves and strengthen customer ...

Loyalty programs make that possible. They empower loyalty marketers to build meaningful relationships, gather rich insights ...

2025 brought a new level of intensity to customer experience (CX) and consumer behaviour. In 2025 AI went mainstream, but ...

As part of the digital shopping experience, AI-centered loyalty programmes have been enhancing customer stickiness. Such personalised loyalty programmes are linked with individual shopping patterns, ...

Customer connection has become the defining advantage in e-commerce as brands balance personalization, data, automation, and ...

Copy these brands’ tactics that keep customers coming back for more.

ONLINE shopping has become a staple for modern consumers. From fashion and groceries to personal care and tech, nearly every product is available with a few taps. Yet, many customers still cling to ...

A focus on transparency and automation, with live support for stressful situations, can help craft a great returns experience ...

Electroland Ghana Limited, the nation’s premier electronics and home appliance retailer, has achieved a monumental milestone ...

Robert Passikoff, founder and president of Brand Keys, zeroed in on the emerging tensions between expectations and loyalty.

Reliance Retail Ventures Ltd reported an 8 percent increase in quarterly revenue to Rs 97,605 crore from Rs 90,333 crore in ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...