Nearly 2 in 5 consumers prefer pausing over canceling, “proof that control and choice keep subscribers loyal,” Recurly found.

John Fairchild shares four pillars for fixed-ops success in 2026, focusing on management, coaching, accountability, and ...

Cnasti Strings And Thangs Challenges Fashion Industry Norms With Wearable Self-Expression Philosophy And Inclusive Sizing. <a ...

flydubai, the Dubai-based carrier, has partnered with Amperity, the leading AI-powered customer data cloud, as part of its ongoing transformation journey, reinforcing its commitment to driving ...

2025 brought a new level of intensity to customer experience (CX) and consumer behaviour. In 2025 AI went mainstream, but ...

The best Acura deals in January 2026 include: The deals vary by model and may change or expire at any time. See the Acura ...

Larry Leung begins a second year as Chair of CXPA Canada, focusing on AI, risk management, and the evolving role of customer ...

As we look ahead to 2026, small business owners everywhere are setting goals to grow sustainably, strengthen customer ...

By dedicating this time to operational efficiency and data-driven guest engagement, operators can stop revenue bleed and ...

The nation’s two largest pet retailers are expanding their services as they compete for pet owners’ loyalty. PetSmart has ...

Parloa, the premier provider of AI agents elevating enterprise customer experience, today announced it has raised $350 million in Series D funding, bringing its valuation to $3 billion. The round was ...

John Gradek, who teaches aviation management at McGill University, said WestJet will need to fix its dented reputation.