Blip cofounder believes that the focus now has to be on building trust and customer loyalty as the operational model for ...

By asking consumers to put effort into earning their rewards, retailers become associated with meaningful value. In many ...

Retailers must modernise loyalty programs with personalisation, real-time rewards, and seamless, secure customer experiences.

"In Ireland, four of the five main retailers operate a loyalty scheme for their customers. Aldi is the exception to the rule ...

Waitrose has announced it will be bringing back the old iteration of its free coffee loyalty scheme. But what does it ...

Cost-conscious customers are being courted with the launch of a new digital loyalty scheme by Scottish pub operators ...

Gamification in the form of challenge offers is an emergent addition to the digital customer loyalty experience. Challenge ...

In today’s fast-paced and highly connected world, building strong customer relationships is more critical than ever.

Discover online shopping trends 2025, including omnichannel experiences, AI-driven personalization, sustainability, and ...

Qatar Airways is one of the world’s leading airlines, renowned for its excellent service, luxurious in-flight experience, and ...

The airline’s loyalty program members account for three-quarters of its premium cabin revenue, which was up 8% in Q4 2024.