Hours after the high-profile launch of Trump Mobile, a new Trump-branded mobile service provider, in June, callers to the ...

The Mississippi Department of Human Services will reopen applications for the Child Care Payment Program on August 1, 2025, ...

A new bipartisan bill, called the "Keep Call Centers in America Act of 2025," introduced by Sen. Gallego and Sen. Jim Justice of West Virginia on Wednesday, proposes to ensure such jobs remain in the ...

As the tech stack grows, so does the risk of complexity without clarity. To avoid chasing trends, leaders must focus on ...

A widow was met with a horrible customer care experience from Ryanair following her husband’s death. Yvonne Shields, who was ...

Sainsbury's has recalled five products, including an air fryer and beer - see the full list of items the supermarket has recalled.

Well, in an attempt to make things better for the consumers, Oppo has announced a very big upgrade to its customer service ...

The survey reveals that the majority of UK contact centres expect three-quarters or more of their employees to be homeworking ...

Dipiero went on to spend several months locked in a battle with T-Mobile over his bill. After struggling to get in touch with the rep who sold him the plan, the rep eventually told Dipiero that the ...

Operator: Good day, and welcome to the Bandwidth Inc. Second Quarter 2020 Earnings Conference Call. All participants will be in listen-only mode.

Waitrose, Lidl, Tesco and other UK supermarkets have issued recall warnings to shoppers, with the FSA saying "do not eat" ...

Originally from the UK, my brother and I were small children when we arrived with mum, dad and granny in Australia. We have ...