Resolve Complaints Quickly — One of the best ways to create loyalty is when resolving a customer problem in a positive way, ...
In an era of rising privacy concerns, customers want more control over their data. In 2025, brands that prioritize privacy ...
Founder As we step into 2025, we have revised Marsello’s mission: Empowering brands with personalized omnichanne ...
I N HIS BOOK, Kaizen, Masaaki Imai, a Japanese management consultant, explains that customer satisfaction and loyalty depend ...
Three ways your brand can take a page out of Damola and Red Lobsters approach to increase transparency, communication and ...
The founder and author of the Big Desk Energy newsletter shares his thoughts on how to write an amazing email subject line, and more.
In a fast-paced world where shopper behaviors evolve rapidly, loyalty programs must adapt to stay effective. A “set it and ...
Blip cofounder believes that the focus now has to be on building trust and customer loyalty as the operational model for ...
Host events that align with your mission and bring people together. They don't have to be anything fancy. If you’re a ...
Shoppers at convenience retailers told NCR Voyix they love their favorite banners, want more self checkout and are moving ...
Reward announces it has reached its ambitious goal of giving back $2 billion in rewards to customers by 2025, driven by the companies' commitment to making everyday spending more rewardingMilestone ...