Why the most overlooked part of the customer journey determines whether people stay, leave or talk about you.

Dealership success increasingly depends on combining strategic vehicle acquisition, transparent pricing, and effective customer engagement. On today’s episode of CBT Now, David Kain, president of Kain ...

Loyalty isn’t built in dashboards or rewards programs. It’s formed in brief, human moments that make customers feel seen.

Fed up with exclusive restaurants, young diners are regularmaxxing ...

The retailer led Dunnhumby’s annual grocery rankings for the fourth consecutive year — reflecting shoppers’ growing focus on ...

Factor Communications, explores how rising incomes, digital penetration and fluid loyalty turn small towns into the contested growth markets ...

Brex reports that recurring revenue, a predictable income stream, is key for modern business growth and stability, ...

Web3 is not just a shiny new buzzword. It is a shift in how value, data, and trust move around the internet. Instead of businesses acting as the central “middle […] ...

MONTREAL, Jan. 20, 2026 /PRNewswire/ - Mistplay, a leading play-and-earn rewards and loyalty program for mobile gamers, has entered into a definitive ...

In 2026, more brands will adopt a holistic incentives marketing approach, uniting loyalty program management and personalized ...

Moloco report noted 47% of consumers use AI to research purchases, while 30% are comfortable letting AI make purchases on ...

If you've been paying attention to the local martech (marketing technology) scene, you've probably noticed a pattern: ...