Despite making calls for six weeks, submitting his ID three times and sending emails to executives, a customer hits a wall ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Bruce Gerencser can’t access his Amazon account after changing his phone number, leaving two-factor authentication tied to ...

Amazon has been forced to remove a baby bath chair after trading standards bosses discovered there was a 'high risk' of ...

Those who've already bought the product, with batch number BM20220601, are advised to stop using it immediately and to ...

Eleven products sold at Walmart and Amazon have been recalled for various defects and injury risks this month.

A woman said she and her children are beyond distraught after an Amazon driver was seen on video stealing their beloved pet ...

A Los Angeles County woman says that her cat was stolen by an Amazon delivery driver who was dropping a package off at her ...

The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

A California pet owner has put out a desperate plea for help locating her beloved cat – who was last seen on surveillance ...

Amazon Prime Video appeared to run into some issues on Thursday. Several people complained about the quality of streaming. At the time of writing, majority of people on Downdetector logged problems ...

Amazon is turning its sprawling cloud, retail, and logistics empire into a test bed for a new generation of AI agents that do ...