Workato will continue to back DeepConverse's support agents and search capabilities by launching AgentX Support, combining Workato's Agentic Orchestration capabilities with DeepConverse's AI-powered ...

As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

6sense, providers of a platform for B2B revenue generation, has launched 6sense Intelligent Workflows, encompassing Audience and Data workflows that centralize omnichannel engagement and data ...

Braze, a customer engagement platform provider, will acquire OfferFit, an artificial intelligence decisioning company, for $325 million.

Now part of AI Agent Studio, Zeta's Agentic Workflows enable marketers to chain AI agents together to create fully customizable workflows.

Algolia, a provider of search and discovery solutions, has launched Collections, enabling merchandisers and content curators to generate immersive product discoveries and experiences.

Searchspring, a division of Athos Commerce and a provider of e-commerce search, merchandising, and personalization, has enhanced its Personalization suite to help merchants simplify rule management, ...

Lead nurturing is about playing the long game, so don't let potential buyers without an immediate need slip through the cracks.

Constructor Unveils Retail Media Suite includes personalized Sponsored Listings and retail media network integrations.

Attentive, a mobile marketing solutions provider, has launched Rich Communication Services (RCS) Business Messaging, enabling companies with native video, carousels, suggested replies, and in-chat ...

Xactly, a provider of revenue solutions, today launched Xactly Intelligence, a sales performance management (SPM) framework combining Xactly's predictive artificial intelligence models with gnerative ...

It is spring 2028, and the cherry blossoms here in the nation’s capital are in full bloom. It looks to be a great day to do an engine oil change on my historic 1954 Jaguar XK120. I visit my favorite ...