Leading vacation rental company Airbnb is updating its Extenuating Circumstances Policy, including renaming it the Major Disruptive Events Policy “to better reflect its purpose.” This will provide ...

Airbnb is making big changes to its cancellation policy to cover unforeseen events better. The online property rental company says it will provide cancellation and refund support for guests when ...

Airbnb guests will welcome these policy changes, for sure. Many hosts, on the other hand, undoubtably will think that Airbnb's policies are once again leaning too heavily against their interests.

Airbnb's popular COVID refund policy is ending as of May 31, the company announced. After that date, guests will have to cover short-term rental costs even if the cancellation was due to coronavirus.

Hurricanes Helene and Milton left a trail of devastation across the Southeast in 2024, with more than 300 lives lost and billions of dollars in damage reported across Florida, Georgia, South Carolina, ...

On Tuesday, Airbnb told KVUE it would be refunding a man who filed a lawsuit over the do-it-yourself hospitality company's cancellation policy. The Austin man sued Airbnb, claiming the company ...