To talk to their doctors online, Northwestern Medicine patients must agree to forgo jury trials and class-action lawsuits should their digital info be mishandled. Northwestern Medicine, one of the ...

Chicago-based Northwestern Medicine placed new restrictions on how patients can use its digital services, according to Chicago’s NPR station WBEZ. Patients who opt in to Northwestern Medicine’s ...

Patients who ask for their doctors’ help through online portals might soon notice something new: fees for their physicians’ online advice. A growing number of health systems across the country are now ...

Patients who ask for their doctors’ help through online portals might soon notice something new: fees for their physicians’ online advice. A growing number of health systems in the Chicago area and ...

A growing number of health systems are starting to charge patients for asking for their physicians’ advice through online patient portals, such as MyChart, which is sparking mixed reactions from ...

Northwestern and Lurie, which had already been billing for some messages, say very few of their MyChart messages incur charges. During a three-month period at the beginning of this year, Northwestern ...