Zendesk spam campaign continues as users report getting weird emails.

Cybercriminals are abusing a widespread lack of authentication in the customer service platform Zendesk to flood targeted email inboxes with menacing messages that come from hundreds of Zendesk ...

Someone is sending hundreds of pointless emails to people, using Zendesk's ticketing system.

A fresh wave of spam is hitting inboxes worldwide, with users reporting that they are once again being bombarded by automated emails generated through companies' unsecured Zendesk support systems.

(MENAFN- News Direct) Email is far from dead. In fact, it is still one of the most powerful ways to connect with customers, nurture relationships, and deliver important updates. The challenge is that ...

Chat bots have ballooned in popularity in recent months, and now we’re seeing some interesting examples of how that technology, where computers interact and respond to human requests, is being used to ...