If your company is serving digital nomads, you're dealing with a customer base that moves fast and expects flexibility. From providing reliable Wi-Fi in the middle of nowhere to crafting custom travel ...

Netigate, a Stockholm-based experience management software provider, acquired Netherlands-based Mopinion on Sept. 23. The deal combines Netigate’s experience analytics and AI capabilities with ...

Banks often struggle to get a unified voice of the customer across channels, including feedback from call centers, chatbot messages, social media and branches. Much of the data they collect is siloed ...