On the defensive for using its own bots to bypass CAPTCHA, two firms file counterclaims against the Live Nation subsidiary. By Eriq Gardner Former Legal Editor-at-Large According to Ticketmaster, the ...

From sold out to shut out, fans are finding it harder and harder to score seats to the big event without shelling out big bucks to a scalper. The culprit: ticket bots. Ticket bots are computer ...

The Federal Trade Commission filed a bombshell lawsuit against Ticketmaster on Thursday, accusing the online broker of raking in profits through exorbitant fees and turning a blind eye as bots ...

Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.

Sen. Marsha Blackburn (R-Tenn.) demanded Ticketmaster explain whether it misled Congress in 2023 about its handling of bot ...

Two Long Island companies were among six ticket brokers fined $4.1 million combined for illegally purchasing and reselling hundreds of thousands of tickets to concerts and other events since 2011, ...

If Ticketmaster’s Taylor Swift presale catastrophe taught us anything about the state of online ticket sales, it’s that the real market for live music experiences is not the market fans think they’re ...