The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

HIGH POINT – Culp Inc. is setting in motion what it calls a “strategic transformation of its operating model”, combining its two standalone operating divisions — Culp Upholstery Fabrics and Culp Home ...

Xerox Holdings Corporation announced a new operating model and organizational structure to further the company’s Reinvention. “The evolution of Xerox’s Reinvention aligns our resources in three key ...

Over the past three-plus years, our company has helped our nonprofit partners reach millions of people and raise millions of dollars. This is in large part due to the process we have built that ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Winning by Design (WbD), the leader in accelerating and optimizing recurring revenue for B2B organizations, is launching a new Customer Success (CS) Operating ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Since watching my first episode of Star Trek, I have been fascinated watching the crew work ...

Viaplay Group has unveiled its new operating model and executive management team for the Nordics as it anticipates an economic downturn. Earlier this month, Viaplay issued a warning over its ...