Verizon said it would compensate customers affected by the hours-long service outage on Jan. 14. Here's what to know ...

Follow these steps to claim your credit safely and effectively.

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

Verizon is preparing to offer an olive branch to its customers after an outage took its cellular service offline for nearly ten hours. Here's how to get it.

Verizon customers are now receiving alerts explaining how to claim a $20 credit issued by the wireless carrier following the hourslong Wednesday outage that reportedly affected more than 2 million ...

Did you get a text from Verizon about a $20 account credit? You're not alone — and you're probably wondering whether it's legitimate. The short answer: Yes, the text is real. But given how common scam ...

A Verizon staffer talks compensation — and offers a curious emoji.

Long wait time on Verizon chat and Verizon Customer Service today? Following a massive Verizon outage on Wednesday, Jan. 14, customers will get a small credit today if they log into My Verizon app, ...

After a Jan. 14 outage that lasted hours and frustrated customers, Verizon announced it would provide account credits to those affected. Users began reporting Verizon service disruptions right around ...