Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Gripe Line reader Dave recently became entangled in a particularly frustrating experience with a Microsoft tech support chat bot that left him angry and in disbelief. “I recently upgraded my computer ...

Microsoft has started testing a new "scareware blocker" feature for the Edge web browser on Windows PCs, which uses machine learning (ML) to detect tech support scams. Scareware scams (also known as ...