CRM software solutions with built-in project management tools help streamline client relationships and task management. Explore our top picks for the best CRM solutions with project management. When a ...

Customer Relationship Management (CRM) software is going through something of a boom and, if the analysts at Gartner are right, it is a boom that shows no sign of ending anytime soon. The analyst firm ...

A successful CRM project balances strategy, process, technology and employee initiatives so that you address all of them within the time and resource limitations you face. I have broken these ...

The revelations many companies are having about customer relationship management software are the kind Roger Siboni could do without. Siboni is chief executive of Epiphany, a CRM software company in ...

The past 10 years of customer-relationship management projects are illuminating, says Ed Thompson — particularly in these recessionary times. It is 10 years since Gartner's first European Customer ...

These issues reduce productivity, lower operational costs, weaken customer engagement, and prevent businesses from scaling effectively in a hyper-competitive marketplace. Zoho Suite’s applications ...

Your company has acknowledged that the business needs a new CRM system. But the CFO is nervous about the costs, and starts to suggest strategies that could lower costs-or doom your project to fail .