Industry giants Walmart and Amazon are taking different approaches to a technology that could further automate shopping ...

Alibaba’s chatbot Qwen and AI-powered shopping was put to test as the group tested a new way to shop entirely through ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

AI chatbots for business capture leads, personalize conversations, recover carts, and drive revenue through automated sales ...

Since last month, Alibaba has sought to make Qwen a one-stop shop where users can access its other apps directly in the ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Alibaba's AI chatbot Qwen has paused issuing coupons due to overwhelming customer demand during its shopping campaign, ...

OpenAI, the company behind ChatGPT, announced in April 2024 that it was testing sponsored content integrations in its business-focused offerings. Other startups in the AI industry are also designing ...

Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...