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Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to humans.
One user who missed a day of work because of the outage managed to persuade Verizon to offer 10 times its initial payout.
Verizon is offering a $20 bill credit to customers impacted by a widespread service outage on Wednesday. The credit is not automatic and must be cl ...
Telecom giant Verizon experienced a phone service outage on Wednesday that impacted over 100,000 users in the U.S., with the company working to restore connectivity.
Verizon announced earlier that it would offer $20 account credit to customers affected, but if that’s you, you need to take action to get it. Here’s how.
After one of our team members reconsidered his plan to leave Verizon, we asked where you stand. The results were quite telling.