AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

AI chatbots are one of the hottest topics among CX leaders. Many believe that these generative AI tools will accelerate customer issue resolution, improve quality of care, help mitigate the growing ...

Informational chatbots cover almost 64% of the medical sector. While healthcare providers are already using different kinds of AI, like machine learning and predictive analysis, the chatbot is a new ...

The best AI chatbots of 2026: I tested ChatGPT, Copilot, and others to find the top tools around ...

Add Yahoo as a preferred source to see more of our stories on Google. Sewell Setzer III died by suicide earlier this year after becoming obsessed with an AI chatbot service (US District Court Middle ...