Cash App’s parent company is paying nine figures to settle a fight with federal regulators, in part thanks to an allegedly useless customer service phone number. On Thursday, the Consumer ...

With no actual live phone support at Cash App, scammers created fake phone support numbers to trick people. Ingenious.

Here's what Cash App users in Kentucky need to know to ensure they're compensated by the mobile banking platform after the latest settlement.

Customer service was inadequate for many years, according to the Consumer Financial Protection Bureau, including one roadblock where the company listed a phone number on the back of the Cash App ...

Block also made it difficult for Cash App clients to obtain helpful customer service, according to the CFPB. For many years, a telephone number listed on the back of the app's Cash Card and in the ...

The Consumer Financial Protection Bureau has ordered Block, Cash App's parent ... and effective customer service." According to the bureau, Block included a telephone number on the back of its ...

Cash App users may receive a refund from the mobile banking platform after a federal agency ordered the company to pay out $175 million for its weak security procedures, the second such major ...