ServiceNow Inc. said today it’s expanding its Now Assist family of artificial intelligence features with the launch of two brand new capabilities. The new features include Case Summarization, which ...

New AI specialists for IT, CRM, employee service teams, and security and risk extend governed, AI-driven execution at enterprise scale ...

Most enterprise AI fails not because the models are flawed, but because the data is fragmented across disconnected systems and ungoverned at the exact points where AI agents need to act, producing ...

Upon releasing the company’s Q1 2024 earnings, ServiceNow CEO Bill McDermott outlined why the digital workflow vendor sees huge opportunity with generative AI. Digital workflow vendor ServiceNow has ...

ServiceNow gains attention as AI workflows, cloud guidance, and healthcare partnerships strengthen its enterprise software story.

Knowledge 2026 - Today, at ServiceNow's annual customer and partner event, Knowledge 2026, ServiceNow (NYSE: NOW), the AI ...