Suddenly chatbots are hot and they have become the happening thing on the web. Yes, chatbots came with a solution to the pain of human engagement for many companies. With chatbots, companies now can ...

Facebook's Messenger bots have finally arrived. Following months of rumors, the company revealed its plan to allow businesses to build bots for Messenger Tuesday at Facebook's F8 developer conference ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Spotify has announced a new Messenger bot to help users share and find ...

Bots are the talk of the town, and Anand Chandrasekaran is helping to create the buzz. The former CPO of both SnapDeal and Bharti Airtel, the third largest mobile provider in the world, has plenty of ...

Facebook just moved one step closer toward making its bot ambitions a reality. Just months after introducing the first bots for Facebook Messenger at F8, the social network now counts more than 11,000 ...

The technology behind the snazzy new “bots” Facebook is rolling out for its Messenger chat app has enormous potential to internalize payments within social media experiences like shopping, travel and ...

CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.