Ambiguity is an inseparable part of most workplaces. Tasks can be poorly defined or have many different solutions. Colleagues and managers send mixed messages or seem to say one thing and mean another ...

The surprising upside of ambivalence in the workplace. Sam Walton, founder of Walmart, declared, “Clear communication is necessary to management success.” The paradigmatic virtues of clarity and ...

Creative ideas sometimes emerge because someone directly and explicitly asks us to come up with a new idea. It could be we're asked to help solve a pesky problem, or to generate suggestions for how to ...

Forbes contributors publish independent expert analyses and insights. I help people advocate for themselves and leverage opportunities. If a robot or machine could do your job, you probably would not ...